Counselling is the opportunity to discuss your thoughts and feelings about any issue that you face in every-day life that you may wish to explore and understand better, in a professional and confidential setting, with a qualified and competent counsellor over a period of time. Many people believe that you visit a counsellor only during a crisis or when you have a problem that you cannot resolve yourself. At such times, they expect that counselling will give them a quick solution. In reality, counselling is the opportunity to discuss your thoughts and feelings to find your own answers, based on your unique life situation.
Apart from a lack of awareness, there also seemed to be a lack of visibility among counsellors. People who wanted to meet a counsellor found it difficult to access one. There seemed to be a bridge that was missing between counsellors and people seeking counselling.